Shipping policy
At Je Te Chéris La Collection, we offer fast and reliable shipping worldwide to ensure that you receive your beautiful lingerie promptly and safely. Below are the details of our shipping policy:
Processing Time
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All orders are processed within 1-2 business days after payment has been received.
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Orders placed on weekends or holidays will be processed the following business day.
Shipping Rates and Delivery Times
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Domestic (U.S.) Shipping:
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Standard Shipping: 3-5 business days
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Expedited Shipping: 1-3 business days
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International Shipping:
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Delivery times vary depending on your location, but generally, you can expect delivery within 7-14 business days for most countries.
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International shipping rates are calculated at checkout based on the delivery address and package size.
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Order Tracking
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Once your order has shipped, you will receive an email with tracking information to monitor the progress of your shipment.
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You can also track your order directly through the "Order Tracking" section on our website.
Shipping Partners
We work with trusted carriers to ensure your order is delivered to you safely and promptly. Our carriers include USPS, UPS, FedEx, DHL, and other reliable international shipping services.
Customs and Duties
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For international orders, please note that customs duties, taxes, or fees may apply depending on your country's regulations. These charges are the responsibility of the recipient.
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If you are unsure about any customs charges, we recommend contacting your local customs office prior to purchasing.
Order Issues
If your order arrives damaged, or you have any issues with your shipment, please contact us immediately at jetecherislacollectioninfo@gmail.com. We will work with you to resolve the issue quickly and efficiently.
Packaging
Your order will be carefully packaged to ensure its safe delivery. We use minimal and eco-friendly packaging to reduce waste while keeping your products secure.